Terms and Conditions

These Terms and Conditions apply between you, the User of this Website, and Opal Solutions Private Limited, the owner and operator of this Website. These Terms and Conditions govern your access to and use of this Website and all content, materials and resources made available through it.

By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you must cease using this Website immediately.

These Terms and Conditions should be read alongside, and in addition to, our Privacy Policy, and any other legal notices published on this Website.

Please read these Terms and Conditions carefully.

Definitions and Interpretation

1. In these Terms and Conditions, unless the context otherwise requires, the following definitions shall apply:

Business Day means any day other than a Saturday, Sunday or public holiday in England on which banks are open for normal business.

Content means all information, text, graphics, logos, images, documents, downloadable materials, software, source code, trademarks and other content published on or made available through the Website.

Intellectual Property Rights means all copyright, database rights, design rights, patents, trademarks, trade names, domain names, trade secrets and any other proprietary rights, whether registered or unregistered, existing anywhere in the world.

Services means the professional technology consulting and related services provided by Opal Solutions, including but not limited to digital transformation consulting, cloud migration, software engineering, application modernisation, artificial intelligence, automation, data management, systems integration, managed technology services and related advisory services.

User or you means any individual, organisation or other entity accessing or using the Website, other than an employee, contractor or representative of Opal Solutions acting in the course of their duties.

Website means https://opaltechsolutions.co.uk and any associated webpages, landing pages or sub-domains operated by Opal Solutions unless expressly excluded by their own terms and conditions.

We, us or our means Opal Solutions Private Limited, whose registered office is situated at:

20–22 Wenlock Road London N1 7GU

2. In these Terms and Conditions, unless the context otherwise requires:

a. words importing the singular include the plural and vice versa;

b. references to clauses are references to clauses within these Terms and Conditions;

c. references to any statutory provision include any amendment, modification or re-enactment thereof;

d. the words "including", "includes" and similar expressions shall be construed as meaning "including without limitation"; and

e. headings are included for convenience only and shall not affect the interpretation of these Terms and Conditions.

Access to and use of the Website

3. Access to this Website is provided on a temporary basis. Opal Solutions reserves the right to modify, suspend, restrict or withdraw access to all or any part of the Website at any time without prior notice.

4. Whilst Opal Solutions endeavours to ensure that the Website remains available, we do not warrant that the Website, or any part of it, will always be available, uninterrupted, secure or free from errors. Access to the Website may be suspended temporarily for maintenance, upgrades, security purposes or circumstances beyond our reasonable control.

5. You are responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and Conditions and comply with them.

Acceptable use

6. You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of the Website by any other person.

7. You must not:

a. use the Website in any manner that breaches any applicable law or regulation;

b. knowingly introduce viruses, malware, ransomware, trojans, worms or any other material that is malicious or technologically harmful;

c. attempt to gain unauthorised access to the Website, its servers, databases or any systems connected to the Website;

d. interfere with, disrupt or compromise the security, integrity or availability of the Website or any supporting infrastructure;

e. copy, reproduce, distribute, modify or exploit any part of the Website or its Content except as expressly permitted by these Terms and Conditions or by applicable law;

f. use automated means, including robots, spiders, crawlers, scraping tools or similar technologies, to access, extract or monitor Content from the Website without our prior written consent;

g. use the Website in any manner that could damage, disable, overburden or impair the operation of the Website or interfere with another person's use of it;

h. misrepresent your identity or falsely claim an affiliation with any individual or organisation when communicating through the Website; or

i. use the Website or its Content for any unlawful, fraudulent or unauthorised purpose.

8. Opal Solutions reserves the right to investigate any suspected misuse of the Website and, where appropriate, to suspend or terminate access, report unlawful activity to the relevant authorities or pursue any legal remedies available.


Intellectual Property Rights

9. Unless otherwise stated, all Intellectual Property Rights in the Website and its Content are owned by, licensed to or otherwise used with permission by Opal Solutions.

10. The Content made available on this Website is protected by copyright, trademark and other intellectual property laws. Nothing contained within these Terms and Conditions grants any licence or right to use any Intellectual Property Rights belonging to Opal Solutions except as expressly provided.

11. You may access, view and print pages from the Website solely for your own lawful business use and internal reference, provided that you do not modify the Content and that all copyright, trademark and proprietary notices remain intact.

12. Except as expressly permitted by law or with our prior written consent, you must not:

a. reproduce, copy or republish any Content;

b. distribute, transmit or commercially exploit any Content;

c. create derivative works from any Content;

d. remove or alter any copyright, trademark or proprietary notices; or

e. use the Opal Solutions name, logo or branding in a manner that suggests endorsement, partnership or affiliation without our prior written permission.

Website Content

13. The Content published on this Website is provided for general information purposes only and does not constitute professional, legal, technical or commercial advice.

14. Whilst Opal Solutions makes reasonable efforts to ensure that the information published on this Website is accurate and up to date, we make no representation or warranty, whether express or implied, as to its completeness, accuracy, reliability or suitability for any particular purpose.

15. Any reliance you place upon information contained on this Website is entirely at your own risk. You should obtain appropriate professional advice before making any business, commercial or technical decisions based upon information available through the Website.

Third-party links

16. This Website may contain links to third-party websites, applications or online resources that are provided solely for your convenience and information.

17. Such third-party websites are not owned, operated or controlled by Opal Solutions. The inclusion of any link does not constitute or imply any endorsement, approval or recommendation by Opal Solutions of the third party, its products, services or content.

18. Opal Solutions accepts no responsibility or liability for the availability, content, security, privacy practices or operation of any third-party website. Access to such websites is entirely at your own risk and subject to the terms and conditions of the relevant third party.

Enquiries and consultations

19. Any information submitted through this Website, including enquiries, requests for information, consultation requests or bookings, shall not create a contractual relationship between you and Opal Solutions unless and until a separate written agreement has been executed by both parties.

20. Any discussions, consultations, demonstrations, meetings or preliminary advice provided prior to the execution of a formal agreement are provided for general informational purposes only and shall not constitute professional advice or create any legally binding obligation upon Opal Solutions.

21. Opal Solutions reserves the right, at its sole discretion, to accept, decline or discontinue any enquiry, consultation or request for Services without providing a reason.

Professional services

22. Any professional services provided by Opal Solutions shall be governed exclusively by the applicable proposal, statement of work, master services agreement, consultancy agreement or other written contract entered into between Opal Solutions and the relevant client.

23. In the event of any inconsistency between these Terms and Conditions and a separately executed agreement governing the provision of Services, the terms of the executed agreement shall prevail to the extent of that inconsistency.

24. Nothing contained within this Website shall be interpreted as an offer capable of acceptance or as creating any contractual obligation to provide Services.


Confidentiality

25. Information submitted to Opal Solutions through this Website will be handled in accordance with our Privacy Policy. However, unless expressly agreed in writing, information transmitted through the Website, contact forms or standard email communications should not be regarded as confidential, legally privileged or commercially sensitive.

26. Where confidential information is required to be exchanged in connection with a prospective engagement, Opal Solutions may require the parties to enter into an appropriate confidentiality or non-disclosure agreement before such information is disclosed.

Limitation of liability

27. Nothing in these Terms and Conditions shall exclude or limit any liability that cannot lawfully be excluded or limited under the laws of England and Wales, including liability for fraud, fraudulent misrepresentation, death or personal injury arising from negligence.

28. To the fullest extent permitted by law, Opal Solutions excludes all representations, warranties and conditions relating to this Website and its Content, whether express or implied.

29. Opal Solutions shall not be liable for any indirect, incidental, consequential, special or punitive loss or damage, including but not limited to loss of profits, loss of business, loss of revenue, loss of anticipated savings, loss of goodwill, loss of opportunity or loss of data arising from or in connection with:

a. your use of, or inability to use, this Website;

b. reliance upon any Content published on the Website;

c. interruptions to the availability or operation of the Website;

d. viruses, malware or other technologically harmful material transmitted through the Website; or

e. any third-party website linked to or from this Website.

30. To the fullest extent permitted by Applicable Laws, your use of this Website is entirely at your own risk.

Indemnity

31. You agree to indemnify, defend and hold harmless Opal Solutions, its directors, officers, employees, consultants and agents from and against any claims, liabilities, damages, losses, costs or expenses (including reasonable legal costs) arising directly or indirectly from:

a. your breach of these Terms and Conditions;

b. your misuse of this Website;

c. your violation of any applicable law or regulation; or

d. any infringement by you of the rights of any third party.


Privacy and data protection

32. Opal Solutions processes Personal Data in accordance with Applicable Data Protection Laws and our Privacy Policy.

33. By using this Website, you acknowledge that you have read and understood our Privacy Policy, which explains how Personal Data is collected, used, stored and otherwise processed.

34. Where you provide Personal Data relating to another individual, you warrant that you have the necessary authority or lawful basis to disclose such information to Opal Solutions.

Suspension and termination

35. Opal Solutions reserves the right, without prejudice to any other rights or remedies available to it, to suspend, restrict or terminate your access to all or part of this Website at any time where we reasonably believe that:

a. you have breached these Terms and Conditions;

b. your use of the Website presents a security risk;

c. your activities may adversely affect the operation, integrity or security of the Website;

d. your conduct may expose Opal Solutions or other Users to legal liability; or

e. such action is required to comply with Applicable Laws or the lawful request of a regulatory authority.

36. Suspension or termination of access shall not affect any rights or obligations accrued prior to the date of suspension or termination.

Force majeure

37. Opal Solutions shall not be liable for any failure or delay in performing any obligation under these Terms and Conditions where such failure or delay results from circumstances beyond our reasonable control.

38. Such circumstances may include, without limitation:

a. acts of God;

b. natural disasters;

c. fire or flood;

d. war, terrorism or civil unrest;

e. industrial disputes;

f. interruption or failure of telecommunications or internet services;

g. cyber-attacks or other widespread technology failures;

h. governmental action or restriction; or

i. any other event beyond the reasonable control of Opal Solutions.


Severability

39. If any provision of these Terms and Conditions is held by a court or other competent authority to be unlawful, invalid or unenforceable, that provision shall, to the extent required, be severed from these Terms and Conditions. The remaining provisions shall continue in full force and effect.

Waiver

40. No failure or delay by Opal Solutions in exercising any right, power or remedy under these Terms and Conditions shall constitute a waiver of that right, power or remedy.

41. Any waiver shall be effective only if made expressly in writing and shall not constitute a continuing waiver of any subsequent breach or default.

Governing law and jurisdiction

42. These Terms and Conditions, together with any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales.

43. The courts of England and Wales shall have exclusive jurisdiction to determine any dispute arising out of or in connection with these Terms and Conditions or the use of this Website, unless otherwise required by Applicable Laws.

Changes to these Terms and Conditions

44. Opal Solutions reserves the right to amend or update these Terms and Conditions at any time to reflect changes in Applicable Laws, regulatory requirements, business operations or the functionality of this Website.

45. Any amendments shall become effective immediately upon publication on this Website unless otherwise stated.

46. Your continued use of the Website following the publication of revised Terms and Conditions constitutes your acceptance of those amendments.

Contact information

47. If you have any questions regarding these Terms and Conditions or require further information about this Website or our Services, please contact us using the details below:

Opal Solutions Private Limited

20–22 Wenlock Road

London N1 7GU

Email: [email protected]

Website: https://opaltechsolutions.co.uk